Basecamp FAQ
Welcome to Basecamp. Here you’ll find answers to common questions about ordering, brewing, shipping, and choosing the right coffee for your next adventure.
Collapsible content
Do you offer free shipping?
Coffee orders ship free within the United States. Shipping charges may apply to Camp Gear unless otherwise noted.
How do I choose the right grind?
Choose a grind that fits your brew method:
Whole Bean — Grind fresh at home
Standard Grind — Great for drip coffee makers
Coarse Grind — Best for French press or cold brew
Espresso Grind — For espresso machines
Which coffee collection is right for me?
For brighter, lighter coffees, explore our Sunrise Collection.
For balanced everyday coffees, start with Trailhead Collection.
For bold, deeper roasts, head to Campfire Collection.
Which coffee is best for espresso?
African Espresso is our espresso-forward offering, though other coffees may also work well depending on your taste and brew setup.
Is your coffee roasted fresh?
Yes. Our coffees are roasted to order in small batches and shipped fresh.
How long does shipping take?
Orders are typically processed and shipped within a few business days. Delivery timing may vary based on destination and product type.
Do you offer whole bean and ground coffee?
Yes. Many coffees are available in whole bean and grind options to match your preferred brew method.
Do you offer tea?
Yes. Our Camp Warmers collection includes tea offerings like Moroccan Mint and Masala Chai.
Do you offer decaf?
Not at launch, but decaf may be added in the future.
How can I contact Y’Knot Coffee Co.?
Visit Contact Camp Y’Knot under Basecamp, or reach us at support@yknotcoffeeco.com.